Shawn Overcast is a Managing Consultant, Metrics That Matter, CEB. She has Extensive experience in complex human capital departments spanning a variety of sectors and industries, working across scale of small-mid size companies and global, F100 organizations interested in developing the capability of internal employee base, or external customer population. Values building strong client relationships, with proven ability to partner with stakeholders at all levels to develop strategic and tactical solutions for critical business objectives.
Sample Industry Sectors: Accommodations and Food Services, Financial and Professional Services, Healthcare, Media, Oil & Energy, Transportation, Travel & Leisure, Technology
Expertise: Strategic Planning & Implementation, Workforce, Learning & Talent Analytics, Strategic and Program Evaluation, Executive Development and Coaching, Instructional Design, KPI Identification & Executive Reporting,
Change Management, Culture Transformation
Education & Qualifications:
BS, Psychology, Florida State University
MS, Instructional Systems, Florida State University
Certified Executive Coach – iCoach New York
Myers Briggs Type Indicator (MBTI)
Certified Targets Selection Behavioral Interviewing (DDI)
Memberships & Publications:
1997- present, International Society for Performance Improvement (ISPI)
2008 – 2010, Membership Director for Tampa Bay chapter of ISPI
2011 – 2012, President of Tampa Bay chapter of ISPI
2012 – present, Association for Talent Development (ATD)
2012 – present, American Evaluation Association (AEA)
A case example of assessment and evaluation: Building capability in a corporate university; Performance Improvement, July 2009
JetBlue’s Learning Analytics Leverages Big Data; Inside Learning Technologies & Skills; June 2013