Measuring the impact of training has never been more important, yet resources to prepare, gather and analyze data are scarce. This meeting will explore hardware, software, and design ideas that might help get the results trainers need.
Teresa Hiatt is retired from Ricoh Americas Corporation where she served for more than 10 years as the Director of Sales Education, directing sales training teams and conducting research into sales productivity for a Global 500 technology manufacturer.
Hiatt is a past ATD ALC speaker and has served on Industry Panel discussions at national conferences with Gartner Research Group and CompTIA. She has delivered breakout sessions on sales training at the InfoTrends Office Document Technology Forum, SMT Sales Training conferences, and the Business Technology Association Channel Partner conferences.
She has had numerous articles accepted in several industry magazines on the subject of sales and marketing training. In 2009 she published as a contributing author to “Fortify Your Sales Force”, a ground-breaking handbook for building productive sales team. She can be reached at Teresa@hiattaviation.com.
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